Audree Grubesic. Apr 26, 2025. 3 min read.
Unico, Inc. treats training as a core part of product quality and customer success. Scott Intagliata, Chief Marketing Officer and co-owner, says training is a fundamental activity for any manufacturer.
In 2024, more than 1,200 professionals were trained in the field through satellite programs. These programs were hosted by distributor partners and manufacturer’s reps.
The field sessions can be informal or structured. Some reps visit contractors after work hours to walk through a system on site.
Unico University is the company’s free digital learning platform at unicosystem.com/unico-university/.
Unico offers weekly webinars. Topics include the refrigerant transition to A2L types, including R-454B and R-32, and changes to Unico’s supply tubing.
The article also says Matt is launching a series of 30-minute pre-recorded classes on “hot topics” for the summer season.
Unico supports modular construction by sending company reps to modular factories to guide installations. Scott Intagliata says this can cut site commissioning time by up to 90%.
The company plans to launch a full modular training suite by the end of 2025.
The article presents training as a way to improve installs and customer experience. It links education, installation quality, and innovation in HVAC and modular construction.