The Unico System: A Seamless Integration of Modular Construction, HVAC, and Sales

When it comes to modular construction and HVAC systems, Unico, Incorporated has built a reputation for seamless integration, high-quality products, and a dedicated sales network. At the heart of this success is the company's team of representatives, who work tirelessly to ensure that distributors, dealers, and customers receive the best service possible.

The Power of a Strong Sales Network

Unico’s Modular team operates with 17 representative organizations across North America, including Canada, with some partnerships lasting over 30 years. These long-term relationships reflect not only the trust and reliability Unico provides but also the dedication of its representatives. With nearly 90 individuals covering various regions, these professionals work behind the scenes to support distributors, ensure accurate pricing and inventory management, and provide in-depth training.

Beyond logistical support, Unico’s reps take a hands-on approach—assisting new dealers during installations, verifying material availability, and overseeing key project aspects like outlet location and air handler positioning. Their involvement in training architects further strengthens their role in industry education. This meticulous attention to detail helps Unico maintain a low incidence of field issues, reinforcing its reputation for excellence.

A Flexible Sales Program

Unlike a one-size-fits-all approach, Unico's sales strategy adapts to the unique needs of each distributor. Some distributors require extensive support, while others operate with minimal intervention. This flexibility ensures that each partner receives the level of attention necessary for success.

For Shannon Intagliata, Sales director at Unico, Inc., the sales process is about more than just numbers—it’s about relationships. From industry events to dinners with dealers and distributors, Shannon emphasizes the importance of genuine connections. With over 26 years in the field, he has built strong personal and professional relationships, often being invited to family celebrations, reinforcing the idea that Unico is not just a business, but a community.

Unico’s Global Expansion

Beyond North America, Unico has a growing international presence, spearheaded by Scott Intagliata, the company’s Chief Marketing Officer. Expanding into markets across Europe, Asia, Australia, New Zealand, Russia, and China, Unico continues to deliver its HVAC solutions worldwide. Their recent success in China, where a major order is being fulfilled, highlights the brand’s increasing global demand.

Unico’s global presence continues to grow, with successful expansions into the UK and Australia. Unico UK has established itself as a key player in the European market, delivering innovative solutions tailored to local needs. Meanwhile, Unico Australia has seen rapid adoption, bringing our signature quality and efficiency to new customers. These expansions reflect Unico’s commitment to meeting global demand and delivering excellence beyond borders.

Unmatched Customer Service

A key differentiator for Unico is its unwavering commitment to customer service. Feedback from distributors and contractors consistently highlights the company’s exceptional support. One major national distributor, operating over 300 branches and generating more than a billion dollars in revenue, regularly evaluates Unico’s performance. Their report card consistently scores Unico at 97% or higher, a testament to the company’s dedication to quality and service.

The Unico Culture: A Commitment to Excellence

Unico’s success stems from more than just its HVAC systems—it’s about the culture of dedication, relationships, and customer satisfaction that permeates every aspect of the business. Whether through long-term sales partnerships, a flexible sales approach, global expansion, or top-tier customer service, Unico continues to set industry standards.

With passionate leaders like Shannon and Scott Intagliata, dedicated representatives, and a customer-first approach, Unico’s future looks bright. For those seeking an HVAC solution backed by reliability, expertise, and an unwavering commitment to excellence, Unico remains the gold standard in the industry.

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