Embracing Lean Manufacturing: A Conversation with Steve Intagliata on the Unico System

Author: Audree Grubesic

Published: Jul 3, 2025

Updated: Jan 22

Lean manufacturing at Unico System

Unico System has spent the past decade moving from batch-and-queue manufacturing to lean manufacturing. Steve Intagliata said the old process involved touching the product too many times and did not meet company goals.

He said the change improved efficiency, productivity, and company culture.

Ken Tharp’s role

Steve said the key advocate for lean manufacturing was Ken Tharp, Unico’s plant manager.

He described Tharp as someone with military experience and training in Japan, which Steve identified as the birthplace of lean manufacturing. Steve said Tharp preferred small businesses and was a strong match for Unico.

Changes to the production process

Unico reduced the number of times it handles each product.

Steve said the streamlined process pushed efficiency levels beyond 90%.

Cross-training and workforce flexibility

Unico uses cross-training on its assembly line.

Use in modular construction

Steve said Unico’s system supports modular home construction, where HVAC installation must happen within a strict timeline.

The company provides pre-cut, pre-measured ductwork that fits the job and helps speed installation while reducing delays.

Culture and continuous improvement

Steve said culture is central to success.

He said he walks the factory floor multiple times a day to gather feedback and discuss improvement ideas.

Technology and ERP

Unico has adopted a Microsoft Dynamics ERP system.

Steve said the system helps predict future demand and manage inventory more effectively. He described technology as an important part of lean manufacturing.

Continuous improvement mindset

Steve said Unico has achieved a lot but still has room to grow. He said he never gives full marks on a survey because perfection leaves no room for improvement.

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